The phone comes up. A slight hesitation to frame the shot, a half-hearted attempt to avoid the glare from the overhead fluorescent lights. The shutter makes a synthetic, unsatisfying click. And just like that, the two-hour brainstorming session is immortalized in a 1.7-megabyte JPG, destined for a forgotten folder named “Meeting_Pics_Q3” on a server nobody has permission to access anyway. The whiteboard, a chaotic tapestry of half-formed thoughts, circled nouns, and arrows pointing to nowhere, has been captured. Except it hasn’t. It’s been embalmed.
“It’s been embalmed.”
A captured moment, but devoid of life or purpose.
We all look at the photo, nod, and feel a sense of accomplishment. Look at all that… thinking. It feels like progress. We spent 47 minutes arguing about the core value proposition, drew a Venn diagram with a lopsided circle, and someone shouted “What if we made it like Uber, but for garden gnomes?” It was electric. For a moment. The energy in the room was a tangible thing, a currency we were minting from thin air. Then the meeting ended. The currency vanished.
The Problem: A Container of Air
For years, I blamed the people. I blamed the lack of focus, the loud talkers who dominated, the quiet geniuses who never spoke up. I blamed the bad ideas themselves. I thought the goal was to have better ideas in the room. I was so profoundly wrong. I once facilitated a session where, in a fit of misguided genius, I declared a “no-writing” rule to keep the energy flowing. “Just talk!” I urged them. “Let’s build on the verbal energy!” We generated dozens of concepts. The next morning, I could accurately recall exactly seven of them. A catastrophic failure. A data-loss event of staggering proportions. The problem isn’t the quality of the ideas. The problem is the container we put them in: air.
“The problem isn’t the quality of the ideas. The problem is the container we put them in: air.”
Ideas vanishing into thin air, uncaptured.
Innovation isn’t a lightning strike. It’s plumbing. It’s the methodical construction of pipes and channels to move a resource from its source to a place where it can be refined and used. The brainstorming meeting, as it is commonly practiced, is like trying to capture steam with a net. The entire ceremony is designed for evaporation.
William’s Wisdom: Data Loss as a Disaster
I learned this from a man who had nothing to do with marketing or innovation. His name was William L.-A., a disaster recovery coordinator I worked with at a previous company. His job wasn’t to invent the future; it was to prevent the past from being erased. He dealt with fires, floods, and server failures. He spoke about data redundancy and recovery point objectives with the grave seriousness of a battlefield surgeon. One afternoon, after watching our marketing team emerge from another high-energy, low-yield brainstorm, he shook his head. “Another one?” he asked me. I said it was great, that we had some amazing ideas. He gave me a weary look. “The potential loss from that two-hour session is more expensive than the server meltdown we had last year.”
“
“The potential loss from that two-hour session is more expensive than the server meltdown we had last year.”
– William L.-A.
I thought he was joking. He wasn’t. He explained that the company spent over $7,777 in salary-hours for the people in that room. The server meltdown cost us about half that in hardware and recovery services. “We have 17 redundant systems to prevent the loss of accounting data,” he said, “but you let a multi-thousand-dollar asset-your company’s next big idea-dissipate into the atmosphere with nothing but a blurry photo as a backup.” He saw our creative process as a critical system failure, a recurring disaster we willingly scheduled every week.
(Salary-hours)
(Hardware + Recovery)
He was right. We treat ideation like a mystical séance and not like the critical infrastructure it is. We demand rigor from our accountants and engineers, but when it comes to the genesis of our future revenue streams, we light some candles, chant, and hope for the best.
We are architects of amnesia.
A profound failure to preserve our most valuable assets.
The Fleeting Nature of Ideas
This hit me hard last week. I was trying to remember a specific phrase I used to describe a weird tingling sensation in my arm to my doctor. I had rehearsed it in my head. It was precise, elegant, and perfectly captured the feeling. A week later, trying to recall it for a follow-up email, it was gone. Replaced by a clumsy, generic description. My own brain, the most advanced recording device I own, had failed to preserve a critical piece of data about my own health. Why on earth would I trust that same faulty, distractible, ego-driven hardware to reliably capture a dozen brilliant, interlocking ideas spoken rapid-fire over two hours by seven different people?
Our collective corporate delusion is that spoken words have permanence. They don’t. A spoken idea is a quantum particle-it exists only when observed, and its properties change the moment you try to measure it. The act of writing it down, of capturing it, is the first step in making it real. Not after the meeting. Not from a blurry photo. In the moment it is spoken.
William’s team was working on a project to document their disaster recovery procedures. They were filming a series of internal training videos. In one of their planning meetings, they started riffing on the narration, the on-screen text, the key warnings that needed to pop up. The conversation was fluid and brilliant. People were finishing each other’s sentences. But nobody was writing it down. It was a perfect microcosm of the problem. They were discussing how to save data while actively losing the very data they were creating. One of the junior analysts later tried to make sense of it all, attempting to manually gerar legenda em video from a shaky recording of the meeting, and found that the audio was a mess of overlapping voices. The best lines, the most critical warnings, were lost in the crosstalk. They had the video, but the soul of the discussion had evaporated.
This is the core futility. We’ve built an entire business ritual around the least reliable method of information transfer known to humanity: short-term auditory memory. It’s absurd. We wouldn’t accept it in any other discipline. Imagine an accountant shouting journal entries across a room while a manager takes a single, blurry photo of their calculator at the end of the day. Imagine a programmer describing a complex algorithm over the phone and then hanging up, hoping the developer on the other end “got the gist of it.”
The Solution: Work Sessions, Not Brainstorms
I’ve since changed my entire approach. I don’t believe in brainstorms anymore. I believe in work sessions. We don’t generate ideas; we produce documented concepts. Every session has a dedicated scribe-not a junior person taking messy notes, but a “Chief Capture Officer” whose only job is to translate the chaos into coherent, verbatim text in real-time. Every utterance is captured. No idea is left behind. It’s slower. It feels less like a party and more like a deposition. It’s also 37 times more effective, a number I just made up that ends in 7 but feels deeply, profoundly true.
The whiteboard is not a canvas for creation. It is a beautiful, temporary space where ideas go to die. The blurry photo is not a record; it is a photograph of the tombstone. The real work isn’t having the idea. It is the boring, unglamorous, absolutely essential work of catching it before it vanishes forever.